Privacy Policy
Last Updated: 03 May 2026
This Privacy Policy explains how JM Building & Landscaping (“we”, “us” or “our”) collects, uses, and protects your personal information when you visit our website [YourWebsite.com] (the “Site”), request a quote, book services, or otherwise interact with us.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
JM Building & Landscaping is a UK-based company specialising in building, construction, landscaping, and related services.
Our registered office / principal place of business is:
23 Whippendell Road
Watford
Hertfordshire
WD18 7LY
If you have any questions about this Privacy Policy, please contact us using the details in Section 10 below.
2. Information We Collect
We may collect the following personal information:
Information you provide to us:
Name, email address, telephone number, and postal address
Details about your building or landscaping project (e.g., project description, property address, photos, sketches, or preferences)
Information submitted through contact forms, quote requests, or booking forms
Payment details (processed securely by third-party payment providers)
Any correspondence or feedback you send us
Information we collect automatically:
Technical data such as IP address, browser type, device type, and operating system
Usage data (pages viewed, links clicked, time spent on the Site)
Cookies and similar tracking technologies (see Section 6)
Information from third parties:
Analytics tools (e.g., Google Analytics)
Advertising or social media platforms (if you interact with our content)
3. Lawful Basis for Processing
Under UK data protection law, we process your personal data on the following lawful bases:
Performance of a contract — to provide you with quotes, carry out your building/landscaping project, or respond to your requests.
Legitimate interests — to improve our services, market our business (where appropriate), and analyse how our website is used.
Consent — where you have clearly agreed (e.g., to receive marketing emails). You can withdraw consent at any time.
Legal obligation — where we need to comply with the law.
4. How We Use Your Information
We use your personal information to:
Respond to enquiries and provide accurate quotes
Manage and deliver your building, construction, or landscaping projects
Communicate with you about appointments, project updates, and invoices
Send you marketing communications (newsletters, offers, seasonal promotions) — only with your consent or where we have a legitimate interest
Improve our website and services through analytics
Prevent fraud and ensure the security of our systems
Comply with legal and regulatory requirements
5. Sharing Your Information
We do not sell your personal data. We may share it with:
Trusted third-party service providers (e.g., website hosting, email marketing platforms, payment processors, accountants, or subcontractors working on your project)
Professional advisers (legal, insurance, or financial)
Regulatory authorities or law enforcement where required by law
All third parties are required to maintain appropriate security and confidentiality standards.
6. Cookies and Tracking
We use cookies to enhance your experience, analyse website traffic, and deliver personalised content. You can manage your cookie preferences through our cookie banner or your browser settings. For more details, please refer to our separate Cookie Policy (if you have one) or contact us.
7. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.
8. Your Rights (UK GDPR)
You have the following rights regarding your personal data:
Right to be informed
Right of access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing
Rights related to automated decision-making and profiling (we do not currently use these)
To exercise any of these rights, please contact us using the details below. We will respond within one month (or as permitted by law).
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
9. International Transfers
We primarily process data within the UK. Where any processing involves countries outside the UK, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses) as required by UK GDPR.
10. Data Retention
We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law (e.g., for accounting or warranty purposes). After this period, we securely delete or anonymise your data.
11. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be posted on this page with the updated date. Significant changes will be notified on our website or by direct communication where appropriate.
12. Contact Us
If you have any questions, requests, or complaints about this Privacy Policy or how we handle your data, please contact us:
JM Building & Landscaping
[23 Whippendell Road
watford
Hertfordshire
WD18 7LY]
Email: Johnddy1@outlook.com
Telephone: 07548489611
Email: Johnddy1@outlook.com Telephone: 07548489611